Effective Date: March 22, 2022
This Privacy Policy explains how we collect, use, store, and share information when you visit our website, contact us, apply for a kitten, place a reservation, or use any of our services. By using this site, you agree to the practices described below.
1) Who We Are
This website is operated by Pure Maine Coon Cats(“we,” “our,” “us”).
If you have questions about this Privacy Policy, contact us at: info@puremainecooncats.com.
2) Information We Collect
A) Information You Provide to Us
We may collect information you voluntarily submit, including:
- Name
- Email address
- Phone number
- City/state (and sometimes full address for pickup/delivery planning)
- Answers from our application or inquiry form (household details, pet history, timeline, preferences)
- Reservation and contract details
- Communications you send (emails, messages, texts)
- Any information you provide about your veterinarian (if relevant to your contract/guarantee)
B) Payment Information
If you make a payment, we may collect limited transaction details such as:
- Payment amount, date, and confirmation number
We do not store full credit card numbers on our servers if payments are processed by a third party payment provider.
C) Information Collected Automatically
When you use our website, certain information may be collected automatically, such as:
- Device type and browser type
- Pages viewed and time spent on the site
- Approximate location (city/region level)
- IP address
- Referral source (how you found our site)
This data is typically collected through cookies, pixels, analytics tools, and server logs.
3) How We Use Your Information
We use your information to:
- Respond to inquiries and provide customer support
- Process applications and determine placement fit
- Provide reservation confirmations, contracts, and important updates
- Coordinate pickup, delivery, or flight nanny arrangements
- Provide health records, care guidance, and post adoption support
- Maintain internal records for our business operations
- Improve our website, services, and communications
- Help prevent fraud, misuse, or security issues
- Comply with legal obligations (tax, accounting, animal welfare, contract enforcement)
4) Cookies and Tracking Technologies
We may use cookies or similar technologies to:
- Remember preferences
- Understand how visitors use our website
- Improve site performance and user experience
- Measure the effectiveness of marketing or referrals
Managing Cookies
Most browsers allow you to control cookies through settings. Disabling cookies may affect site functionality.
5) How We Share Information
We do not sell your personal information.
We may share information only when necessary, including:
- Service providers who help us operate (website hosting, email tools, payment processors, analytics)
- Transport partners (flight nanny or ground delivery providers) for delivery coordination, limited to what’s needed to complete the service
- Veterinary professionals if required to coordinate medical documentation (only with your consent or when necessary for a health guarantee claim)
- Legal or compliance situations if required by law, court order, or to protect rights and safety
6) Data Retention
We keep information only as long as needed to:
- Provide services and support
- Maintain business records
- Comply with legal, tax, or contract requirements
When no longer needed, we take reasonable steps to delete or anonymize it.
7) Data Security
We take reasonable safeguards to protect personal information, including administrative and technical measures. However, no method of transmission or storage is 100% secure. You understand that you share information at your own risk.
8) Your Choices and Rights
Depending on where you live, you may have rights to:
- Request access to the personal information we have about you
- Request corrections to inaccurate information
- Request deletion of certain information (where legally permitted)
- Opt out of marketing emails (unsubscribe links may be provided)
To request changes, contact us at info@puremainecooncats.com. We may need to verify your identity before completing certain requests.
9) Children’s Privacy
This website is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us so we can remove it.
10) Third Party Links
Our website may include links to third party websites (social media, payment providers, transport services). We are not responsible for the privacy practices of those sites. Review their policies separately.
11) International Visitors
If you access our website from outside the United States, your information may be processed in the United States where data protection laws may differ from those in your location.
12) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the site after changes means you accept the updated policy.
13) Contact Us
For questions or requests related to privacy, contact:
- Business Name: Pure Maine Coon Cats
- Email: info@puremainecooncats.com